Terms of Service

These Terms of Service (the “Terms”) govern access to and use of the websites, portals, APIs, documentation, and managed training services offered by JETRBE, LLC d/b/a JeterBee (“JeterBee,” “we,” “us,” or “our”) (collectively, the “Service”). By accessing or using the Service, creating an account, or accepting an Order, you agree to these Terms. If you use the Service for a company or other organization, you represent that you have authority to bind that organization.

Please read these Terms carefully. A statement of work, order form, enterprise agreement, data-processing addendum, or other agreement signed by JeterBee and a customer (each, an “Order”) may contain additional or different terms. If an Order conflicts with these Terms, the Order controls for that engagement.

1. Eligibility and organizational accounts

You may use the Service only if you can form a legally binding contract and may lawfully receive the Service. If you access the Service for an organization, that organization is responsible for its authorized users and their activity. You must provide accurate account information, keep credentials secure, and promptly notify JeterBee of suspected unauthorized access.

2. The Service

JeterBee provides fully managed Training-as-a-Service through a SaaS platform, including services such as pretraining, continued pretraining, full-model fine-tuning, preference training where offered, data intake, checkpointing, validation, and delivery of agreed model artifacts. The exact scope, training volume, accepted inputs, outputs, milestones, retention, security requirements, schedule, support, and commercial terms are established in the applicable Order.

The Service may include Customer Portal access and API workflows for account access, training intake, pricing, project status, deliverables, and related workflows. JeterBee does not offer standalone consulting, staff augmentation, or GPU rental services.

JeterBee determines how the Service is internally implemented, operated, scheduled, and resourced unless an Order expressly states otherwise. Public descriptions of the Service do not disclose or grant rights in JeterBee’s non-public implementation.

3. Pricing and estimates

Public rate cards and calculator results are planning tools based on the inputs shown. Unless JeterBee expressly agrees otherwise in an Order, each paid managed training services engagement is subject to a $500 minimum charge. No public calculator result creates a sub-$500 paid managed training engagement. Public planning pricing uses model size, training-token volume, model-size impact, and the pricing approach shown on the Pricing page.

Public estimates are not a reservation, guarantee of availability, completion-time commitment, or acceptance of a training job. Before paid work begins, JeterBee confirms the applicable scope, price, payment schedule, and service terms.

JeterBee may change public pricing prospectively. A price already agreed in a signed Order remains governed by that Order. Taxes, customer-requested scope changes, unusual data preparation, exceptional validation, customer-specific compliance obligations, third-party pass-through charges expressly identified in an Order, and other non-standard requirements may result in additional fees.

4. Orders, payment, prepaid token allocations, and taxes

JeterBee may permit a customer to prepay for a specified quantity of training tokens for an identified model size and training service. A prepaid token allocation is a contractual right to receive the specified training service; it is not currency, stored monetary value, a deposit account, or a transferable or resalable financial instrument. Training performed against the applicable engagement reduces the purchased token allocation. Additional allocations may be purchased subject to availability and then-current pricing.

For qualifying engagements with a purchase price below $100,000, JeterBee may offer prepaid token purchasing through an invoice, portal, or other approved ordering method. Engagements of $100,000 or more require sales review and an Order and may be structured using full prepayment, a deposit, or milestone payments. Accepted payment methods may include ACH, wire transfer, or other methods identified on the invoice or Order.

Deposits, prepayment requirements, milestones, invoice timing, purchase-order requirements, credits, due dates, and any expiration, refund, transfer, or unused-balance terms for prepaid token allocations are stated in the applicable Order or invoice. Unless an Order expressly provides otherwise, committed fees are non-cancelable once the applicable work has begun and amounts paid are non-refundable except where required by law.

Customer is responsible for sales, use, value-added, withholding, and similar transaction taxes associated with its purchase, excluding taxes imposed on JeterBee’s net income. Past-due amounts may accrue interest at the lesser of 1.5% per month or the maximum lawful rate, and JeterBee may suspend work or access for material nonpayment after any notice required by the applicable Order or law.

5. Customer Materials

“Customer Materials” means datasets, model files, checkpoints, prompts, code, instructions, evaluation material, configuration information, and other content made available by or for Customer in connection with the Service. As between the parties, Customer retains its rights in Customer Materials.

Customer represents and warrants that it has all rights, licenses, permissions, and lawful bases necessary for JeterBee and its approved service providers to receive, host, scan, transform, process, reproduce, and otherwise use Customer Materials solely as needed to provide, secure, support, and administer the Service. Customer will not provide unlawful content or content that Customer is not authorized to use for the requested training.

6. Customer data and model training

JeterBee uses Customer Materials to perform the customer’s requested Service and related security, validation, support, and delivery functions. JeterBee will not use a customer’s non-public training data or model materials to train a general-purpose JeterBee model for unrelated customers unless the customer expressly agrees in writing.

Training and fine-tuning inherently require storage and processing of Customer Materials for longer than an inference request. Any specific deletion, retention, geographic, isolation, or data-handling commitments are governed by the applicable Order or data-processing addendum.

7. JeterBee technology and ownership

JeterBee and its licensors retain all right, title, and interest in the Service and in all software, systems, methods, algorithms, internal representations, processes, workflows, tools, templates, optimizations, orchestration, operational telemetry, documentation, know-how, inventions, improvements, and other technology used to provide the Service (“JeterBee Technology”).

Except for rights expressly granted in an Order, no rights in JeterBee Technology are transferred to Customer. Ownership and license rights for trained model artifacts, customer-specific checkpoints, and other deliverables are defined in the applicable Order; absent a contrary provision, Customer owns the customer-specific model artifacts produced for Customer from Customer Materials, excluding JeterBee Technology embedded in or used to create them.

8. Restrictions and acceptable use

Except to the extent prohibited by applicable law, you may not: (a) reverse engineer, decompile, disassemble, decode, or attempt to derive non-public source code, algorithms, methods, representations, performance characteristics, resource quantities, or implementation details of the Service; (b) circumvent access controls or security measures; (c) probe, scan, or test the Service except under a written security-testing authorization; (d) use the Service to infringe third-party rights or violate law; (e) introduce malicious code or interfere with the Service; (f) resell, sublicense, or transfer credentials without permission; or (g) use confidential or non-public information obtained through the Service to benchmark, reproduce, or build a competing implementation.

Customer may use customer-visible progress information for internal business purposes. Non-public JeterBee telemetry, resource information, and confidential technical information may not be disclosed or published without JeterBee’s written consent.

9. Confidential information

“Confidential Information” means non-public information that a reasonable person would understand to be confidential given its nature and the circumstances of disclosure, including Customer Materials and JeterBee’s non-public business, product, pricing, security, technical, operational, and implementation information. Each party will protect the other party’s Confidential Information using at least reasonable care, use it only for the relationship contemplated by these Terms and an Order, and disclose it only to personnel and professional advisers who need to know it and are bound by confidentiality obligations.

Confidential Information does not include information that the receiving party can document was lawfully known without restriction, independently developed without use of the other party’s Confidential Information, lawfully received from another source without duty of confidentiality, or publicly available through no breach. A party compelled by law to disclose Confidential Information may do so to the extent legally required and, where lawful, will provide reasonable advance notice.

10. Security

JeterBee uses administrative, technical, and organizational safeguards designed for the Service. No security measure can guarantee absolute security. Customer is responsible for determining whether the contracted controls are appropriate for its legal, regulatory, and business requirements and for using only JeterBee-approved intake and delivery channels for sensitive materials.

11. Third-party services and models

The Service may depend on third-party hosting, storage, identity, communications, payment, security, networking, or other providers. JeterBee may also support third-party or open models selected by Customer. Customer is responsible for complying with licenses or additional terms applicable to models or content it directs JeterBee to use. JeterBee does not obtain ownership of third-party models merely by providing training services for them.

12. Training results and model risk

Machine-learning results depend on data, architecture, objectives, hyperparameters, evaluation methodology, and other variables. Unless expressly guaranteed in an Order, JeterBee does not warrant that training will produce a particular loss, benchmark score, accuracy, behavior, capability, commercial result, or downstream model quality. Customer is responsible for evaluating delivered artifacts, performing appropriate human review and safety testing, and determining whether deployment or downstream use is lawful and suitable.

13. Service changes, suspension, and termination

JeterBee may modify generally available features or operational procedures over time. JeterBee may suspend access or work when reasonably necessary to address a security threat, unlawful use, material breach, nonpayment, sanctions/export concern, or risk to the Service or another customer. Termination rights for a paid engagement are governed by the Order. Provisions that by their nature should survive—including payment, ownership, confidentiality, restrictions, disclaimers, limitations, and dispute provisions—survive termination.

14. Feedback

If you voluntarily provide product suggestions or feedback that is not Customer Confidential Information, you grant JeterBee a perpetual, worldwide, royalty-free right to use that feedback to improve its business and services without obligation to compensate or attribute you. This does not grant JeterBee rights in Customer Materials.

15. Warranties and disclaimers

JeterBee will perform paid managed training services in a professional and workmanlike manner consistent with the applicable Order. Except for an express warranty in an Order, the website, calculator, portal, APIs, documentation, and Service are provided “as is” and “as available” to the maximum extent permitted by law. JeterBee disclaims implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and does not warrant uninterrupted or error-free operation.

16. Indemnification

Customer will defend, indemnify, and hold harmless JeterBee and its affiliates, officers, employees, and contractors from third-party claims arising from Customer Materials, Customer’s unlawful use of the Service, Customer’s breach of Section 5, or Customer’s violation of third-party intellectual-property, privacy, or other rights. JeterBee will be responsible for third-party claims to the extent required by an applicable Order. Any detailed notice, defense-control, or settlement procedure in an Order controls.

17. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenues, business opportunity, goodwill, or data, arising out of or relating to the Service, even if advised that such damages were possible.

Except for liabilities that cannot lawfully be limited and except as an Order expressly provides otherwise, JeterBee’s aggregate liability arising out of or relating to an engagement will not exceed the fees actually paid to JeterBee for that engagement during the twelve months immediately preceding the event giving rise to the claim. These limitations allocate risk between the parties and are reflected in the pricing of the Service.

18. Export controls and sanctions

You will comply with applicable U.S. and other export-control, re-export, sanctions, and trade laws. You represent that you and, if applicable, the organization you represent are not prohibited from receiving the Service under applicable sanctions or restricted-party laws. JeterBee may decline or suspend an engagement when reasonably necessary to comply with these obligations.

19. Governing law and disputes

Unless an Order specifies otherwise, these Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-laws principles. Before filing a formal claim, each party will provide written notice of the dispute and allow at least thirty (30) days for good-faith efforts to resolve it. Any litigation not subject to a separate signed dispute-resolution provision will be brought in a state or federal court of competent jurisdiction in Wyoming, and each party consents to that forum.

20. General provisions

Neither party may assign an Order except as permitted by that Order; JeterBee may assign these Terms in connection with a merger, reorganization, financing, or sale of substantially all relevant assets. Neither party’s failure to enforce a provision is a waiver. If a provision is held unenforceable, the remainder remains effective. Neither party is liable for delay caused by events beyond its reasonable control, except that force majeure does not excuse payment obligations already due.

These Terms, the Privacy Notice, and any applicable Order constitute the agreement regarding their subject matter and supersede prior or contemporaneous proposals on that subject. Customer purchase-order or vendor-portal terms do not amend these Terms unless expressly accepted in a writing signed by JeterBee.

21. Changes to these Terms

JeterBee may update these Terms prospectively by posting a revised version and a new “Last updated” date. Updates do not retroactively modify a signed Order unless the parties agree in writing.

22. Contact

Questions about these Terms may be submitted through the Contact Us form.

Legal review: These website terms are intended as a commercial starting point and should be reviewed by JeterBee’s attorney before production use, especially for enterprise contracts, regulated data, international customers, or material service-level commitments.